Cancellation Policy

We want you to be 100% satisfied with our service.

PreApp LLC is a 1003 short form application and long form for mortgage loans. PreApp 1003 has been careful to not obtain all 6 pieces of information that would constitute a formal loan application.

The price for PreApp 1003 is $39 a month. There are no contracts and you may cancel at any time. There are no cancellation fees. Upon cancellation your account will not be accessible.

Upon purchase you agree to the subscription charge of $39 a month. This fee will be billed every month on same day you signed up. For all subscriptions you may cancel within seven days before the renewal date. Monthly subscriptions may be cancelled at any time but you will not be eligible for a refund if it is after the seven days before.

For annual accounts you must cancel within 7 days of your billing due date. If you agreed and paid for an annual subscription and you are not satisfied with your service, you have 30 days from point of sale to request a 10-month refund. After the 30 days you will not be eligible for any refund.

Upon cancellation you have 30 days to activate your account again to not be charged reactivation fee. If 30 days has passed and you want to renew your PreApp you may at that time be responsible for a reactivation fee.

Cancellations may be made by calling PreApp or by filling out our PreApp cancellation form. To cancel now click here.

Our representatives will be more than happy to assist you with any questions or concerns you may have. To see a list of available hours and phone numbers from your location, please click here.

Please click here to review our Privacy Policy and our Terms and Conditions if you have any additional inquiries.

If you are unable to use one of the numbers listed above (such as if a phone call from your area would be require a charge), send a message to and provide the following information:

  • First and Last Name
  • Subscription
  • Email address used when subscribing.
  • Phone number including country code.

Note: Cancellation forms sent after business hours will not be fulfilled until the following business day. After processing your email request we will send a reply, including confirmation of the cancellation.