The ability to pull credit through your PreApp account is dependent on your Integration settings.
Click the Gear Icon on your dashboard, select System Settings and click PreApp Integrations on the Nav Menu to the left.
Use the gears to the far right of the Credit Reports option to open the Credit Integration Window and fill out all fields.
If your agency is not an option on the drop down, send a detailed message to support@preapp1003.com.
