Click through the FAQs below to learn about everything from setting up your account to navigating the Broker Plus system!

What do I do if something is wrong with my PreApp account?

Send a detailed message to support@preapp1003.com.

I need help getting started with my new account!

Click here to review the important pieces of account set up.

I can't find my borrower!

If you are having an issue locating an application, click here.

Where do I find borrower docs in my PreApp account?

If you are having an issue locating documents or files uploaded by a client, click here.

I want to pull credit through my PreApp account.

The ability to pull credit through your PreApp account is dependent on your Integration settings. Click here to learn more.

I want to run DO in my Broker Plus account.

The ability to run DO through your Broker Plus account is dependent on your Integration settings. Click here to learn more.